Healthcorp Public Course Policy

Transfer of Bookings:

• Transfers are available prior to the commencement date. A transfer to another course will be issued if we receive a written request 5 days prior to your nominated course commencement date and will incur a $10.00 (GST included) administration fee per transfer. If a transfer is made less than 5 days prior to the course commencement date, a $22.50 administration fee will apply. If a written request is not received within 48 hours of the course commencement date, the participant will forfeit 100% of the course fee. Please note: If you are transferring a 1 or 5 Day HSR Course, you must give 15 working days notice. Where 15 working days notice is not given, the full charge will apply. All requests must be addressed to; Healthcorp Pty Limited, Unit 8, 25 Frenchs Forest Rd, Frenchs Forest NSW 2086 or training@healthcorp.com.au

Refunds:

A refund is given if a written request is received 5 days prior to the scheduled course commencement date and an administration fee of $22.00 (GST included) will be incurred. All refund requests must be in writing addressed to: Healthcorp Pty Limited, Unit 8, 25 Frenchs Forest Rd, Frenchs Forest NSW 2086 or training@healthcorp.com.au. Refunds will be issued within 5 days of receiving the cancellation documentation. If a written request is not received within 5 days of the course commencement date, the participant will forfeit 100% of the course fee. Please note: If you are transferring a 1 or 5 Day HSR Course, you must give 15 working days notice. Where 15 working days notice is not given, the full charge of the course will apply.

Healthcorp Onsite course policy

Group Onsite Bookings:

The payment terms for our first aid booking courses are 30 days for approved Healthcorp Pty Ltd account holders. Notice of a minimum 10 working days is required to be given by the client of postponement or cancellation of a course. Where notice is not given the full charge of the course will apply. If a booking is made within 10 working days the full charge will apply for postponement or cancellation of a course. When notice of cancellation is given prior to 10 working days an administration fee which is 10% of the course fee may be charged.

Special Needs:

articipants with special needs or disabilities are asked to disclose this information in their enrolment form prior to course commencement. You are expected to describe the nature of the special needs, e.g. hearing impairment, language difficulty, learning difficulty etc. (and attached the relevant documentation). Healthcorp will ensure complete confidentiality of this information and every a flexible mode theory component is incomplete, Qualifications will not be issued and the participant will forfeit the full course fee.

A full copy of our Policies and Procedures is available to all students enrolling in our courses, please refer to www.healthcorp.com.au and view the student handbook. Please contact Head Office on 1300 852 475 if you have difficulties downloading this document.